Contractual conditions

FARMAKER SRLS, with registered office in Via Toscana n. 36, 61026 Belforte All'Isauro (PU), with VAT IT02538510419

Terms and Conditions

The contract between FARMAKER SRLS and the customer shall be concluded with the acceptance, even partial, by FARMAKER SRLS.
This acceptance is automatic, unless otherwise communicated to the client mode.
Placing an order in the manner provided, the customer claims to have read all information provided to him during the purchase procedure and accept the general conditions and payment transcribed below.
If the customer is a consumer (ie a person who buys goods for purposes not related to his profession), once the online purchase procedure, will print or save an electronic copy but keep these general conditions sale, in compliance with the requirements of Art. 3 and 4 of Decree No. 185/1999 on distance selling.
It excludes any right of the client to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by the rejection, even partial, of an order.

How to Buy.

The customer can only purchase products in the FARMAKER electronic catalog at the time the order and viewable online at (URL), as described in the relevant information sheets.
It is understood that the picture accompanying the description of a product can not be fully representative of its features but differ as to the color tones, tolerance size and any accessories in the figure for illustration purposes only.
The correct order is confirmed by FARMAKER SRLS through an e-mail, sent to the email address supplied by the customer.
This confirmation message will contain date and time of execution order and a "Customer Order Number" to be used in any further communication with FARMAKER SRLS.
The message will include all data entered by the customer who agrees to verify the correctness and to communicate any corrections, as described in this document.
In the case of non-acceptance, FARMAKER SRLS ensure timely notification to the customer.

Cash on delivery.

If provided the method of payment on delivery, it will be applied to the total additional funding, clearly demonstrated at the time of the payment method chosen.
The payment shall be made only in the following ways: with cash or by check made out to FARMAKER SRLS.
In the event that the value of the mark than the maximum amount accepted by the carrier, FARMAKER SRLS may request the excess amount by bank transfer.

Payment by bank transfer.

If paying by bank transfer, as ordered by the customer will be made only upon receipt of the accounting of the transfer, to be sent via e-mail to no later than 3 working days from the date of acceptance; not getting the accounts or credit the amount within 3 days from the order, FARMAKER SRLS will cancel the order without any further explanation.
The production and shipment of the order will once received credit the amount due on c / c of FARMAKER SRLS.
The purpose of the bank transfer must contain the order number.

Terms and delivery costs.

For every order placed on, FARMAKER SRLS invoices of order, sending it to the order.
For the issuance of the invoice, to the information provided by the customer when ordering.
No change in the bill will be possible after the issuance thereof.
The delivery costs are borne by FARMAKER SRLS, subject to any contribution transport costs, highlighted explicitly at the time of order placement.
The payment of the goods by the customer will be using the method chosen when ordering.
Nothing is more due by the customer in total order.
No responsibility can be attributed to FARMAKER SRLS in case of delay in the order or delivery of the order.
The availability of the products shown on the website refers to the delivery of the goods to the carrier by FARMAKER SRLS.
The delivery of the ordered means at street level unless notice of our customer service as provided in the Product Data Sheet for the explicit purchase delivery to the floor, where it is provided.
Upon delivery of the goods by courier, the customer is required to check that the number of boxes is the same as indicated in the transport document; the packaging is not damaged or wet or otherwise altered, including the sealing materials (adhesive tape or strapping).
Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified, subject to control WRITTEN (specify why RESERVE, eg. "Flushed packaging", "packaging crushed" , etc.) on the proof of delivery courier.
Once signed the document courier, the customer can not make any objection about the appearance of what was delivered. Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, in the manner provided herein.
If you fail to collect within 3 working days of the material in storage at the warehouses of courier because of repeated inability to deliver to the address specified by the customer when the order, the order will be sent back at the FARMAKER SRLS stock.


All products sold by FARMAKER SRLS, are covered by the legal guarantee corresponds to lack of conformity.
To use the warranty, the customer must keep the invoice.
The exercise of the guarantee may provide for the request for assistance and in case of lack of conformity, FARMAKER SRLS provides, at no cost to the customer, the restoration of conformity by repair / replacement or reduction of price, until the termination of the contract .
In the event that, for whatever reason, is unable to make its customers a product warranty (repaired or replaced), FARMAKER SRLS will proceed at its own discretion to refund the amount paid taking into account the use of the good or the its replacement with a product of equal or superior characteristics.


Any complaint must be addressed for FARMAKER SRLS, with registered office in Tuscany n. 36, 61026 Belforte All'Isauro (PU).
The sales contract between the customer and FARMAKER SRLS is concluded in Italy and governed by Italian law.
For the solution of civil and criminal litigation arising from the conclusion of this sale contract, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence; in all other cases, the local jurisdiction is the only forum of Urbino.

Those who order through this website, accepts and examines the following mandatory disclosures.
The data collected at the time of order, will be used solely to provide the services and / or products purchased and comply with regulatory requirements, management, operations and accounting.
We inform you that under D.Lg. 196/2003 laying down rules for the protection of persons and other subjects regarding the processing of personal data, FARMAKER SRLS is the data controller of the personal data you provide, or otherwise acquired during our activity.
For the processing of personal data means the collection, recording, organization, storage, processing, editing, selection, extraction, comparison, use, interconnection, blocking, communication, diffusion, cancellation and destruction or the combination of two or more of these operations.
The information you provide will be used for the following purposes:
- To provide the services and / or supply the products you have subscribed and / or purchased;
- In relation to contractual obligations, pre-contractual or statutory, solely for purposes of administration and accounting;
- To execute the transition to the user;
- To comply with legal obligations;
- For reasons of operational, legal, tax and management.

Data will not be disclosed to other parties, except the shipper in charge of the delivery of the goods and the commercial studio FARMAKER SRLS, it will be circulated to third parties.
The following data will be collected:
- First and last name;
- User's address;
- Personal email address;
- telephone number;
- Tax code and / or VAT.
The data requested are necessary and, in the absence of even one of them, you will not be able to respond to the supply of goods and / or the provision of services, because we will not be able to fulfill the pre-contractual obligations, contractual, regulatory and tax .
The data will be processed using instruments that guarantee security and confidentiality and can also be made through paper and / or automated tools to store, manage and transmit the data.
We also advise that Article. 13 of D.Lg. 196/2003 gives citizens the exercise of specific rights.
In particular, the person concerned may obtain, from the existence or otherwise of their personal data and that such data be made available in an intelligible form.
Applicants may also request to know the origin of the data and the logic on which the treatment is based; to obtain the cancellation, transformation or blocking of data processed in violation of the law and the updating, correction or, if interested, integration of data; to oppose, for legitimate reasons, the treatment itself.
Further information regarding the treatment and disclosure of their personal information may be requested in writing to:
Via Toscana, 36
61026 Belforte all'Isauro (PU)
FARMAKER SRLS informs you, also, by which further information regarding the treatment and disclosure of their personal information may be obtained by writing to the controller Mr Alessandro Sarti.
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The FARMAKER web site is owned by FARMAKER SRLS properties.